Kavediq Privacy Policy

Information we process

When a merchant installs and uses Kavediq, the app processes:

• Shopify store information, including the shop domain, store name, currency, and merchant notification email.
• App authentication and session information required to connect securely to Shopify.
• Product, variant, inventory, pricing, SKU, unit-cost, and inventory availability information.
• Limited order information needed for inventory analysis, including order identifiers, order dates, cancellation and test-order status, line-item quantities, and variant identifiers.
• App settings, inventory-analysis results, alert status, job history, and notification-delivery history.

Kavediq does not request or store customer names, postal addresses, phone numbers, or payment information.

How we use information

We use this information only to:

• Provide the inventory-health dashboard and risk analysis.
• Identify stockout risk, demand spikes, and non-selling stock.
• Send urgent inventory alerts and weekly health summaries.
• Maintain app security, reliability, and billing status.
• Respond to support, privacy, and legal requests.

Sharing and service providers

We do not sell merchant or customer information. Information may be processed by Shopify and by service providers used for secure app hosting, database storage, and email delivery. These providers may process information only as necessary to deliver their services to Kavediq.

Data retention and deletion

We retain information only for as long as necessary to operate the app, meet legal obligations, resolve disputes, and enforce agreements. Authentication sessions are removed when the app is uninstalled. Remaining shop data is deleted in response to Shopify's shop-redaction request, unless retention is legally required.

Security and international processing

We use reasonable administrative and technical safeguards to protect information. Information may be processed in countries other than the merchant's country, subject to applicable safeguards and law.

Your rights

Depending on applicable law, merchants may request access, correction, deletion, restriction, or a copy of their information. Shopify customer privacy requests are handled through Shopify's mandatory privacy webhooks.

Changes to this policy

We may update this policy when the app or applicable requirements change. The effective date above will be updated when changes are published.

Contact

For privacy questions or requests, contact PraxisArc at praxisarc.support@gmail.com.